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CRO Training for Netatmo

Case Study
Monday, March 23, 2026

CRO Training for Netatmo: Optimizing Digital Performance at the Heart of the User Journey

Crews provided training to two employees at Netatmo in Boulogne-Billancourt on CRO (Conversion Rate Optimization).

Held over four half-days in In-person, this session provided an in-depth exploration of strategies for optimizing user journeys and improving digital performance.

The CRO is a true strategic driver of growth

In an increasingly competitive digital landscape, simply driving traffic is no longer enough. The challenge now is to effectively convert visitors into customers.

CRO (Conversion Rate Optimization) involves analyzing, testing, and improving every step of the user journey to optimize the performance of a website or app.

For a company like Netatmo, a leading player in the smart home industry, this means:

A training program focused on performance and experimentation

Over the course of these two days, participants worked on the fundamentals of CRO as well as advanced approaches that could be directly applied to their work environment.

Among the topics covered:

  • Analysis of user journeys and identification of pain points
  • Understanding the cognitive biases that influence conversion
  • Page optimization (UX, content, call-to-action)
  • Implementation of A/B testing and experimental design
  • Reading and interpreting data (analytics, heatmaps, etc.)
  • Developing a continuous improvement process

The goal: to shift from an intuitive approach to a data-driven, structured, and measurable one.

An immersive and personalized format

The small-group, In-person format In-person personalized support, featuring in-depth discussions and real-world case studies directly relevant to Netatmo’s challenges.

Participants were able to address their own challenges, test different approaches, and leave with concrete, actionable ideas for improvement.

Turning data into decisions

Beyond the tools themselves, the training helped foster a genuine culture of performance: understanding user behavior, testing hypotheses, measuring results, and then iterating.

The CRO thus becomes a key driver for continuously improving the user experience while increasing the effectiveness of digital platforms.

Interested in training your teams in CRO?

Crews helps companies optimize their digital performance through training in CRO, UX, and data-driven marketing.

Our programs are designed to be practical, personalized, and directly applicable to your business challenges.

Crews is Qualiopi-certified, and all our training courses are eligible for funding through OPCOs.

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