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HotelTech Training

HotelTech Training

Favorite ❤️
Best Seller ⭐
Certification Course 🎓

HotelTech Training: Mastering Digital Technology in the Hospitality Industry

The HotelTech training program will teach you how to understand and leverage digital tools in the hospitality industry. You’ll learn how to optimize the guest experience, improve your property’s performance, and develop a digital strategy tailored to the challenges of the hospitality industry.

Location 📍
Back to school
Please contact us
✅ Parallel admissions available
Certification 🎓
Certificate issued
"HotelTech Specialization" by Crews
Accessibility
All profiles
Admission 📝
Prerequisites
Further studies
Satisfaction ⭐

📅 Upcoming events

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HotelTech Training
Customised training ⚙️
On request
Online training 💻
14 hours of training
Price per participant
€1,890 (excluding tax)
Interested in this training program?
Apply
I'm interested
Download the program

The Benefits of the HotelTech Training Program

  • Training 100% focused on HotelTech
  • A blend of theory and practice, utilizing HotelTech tools
  • An expert trainer from HotelTech
  • Groups of up to 5 learners
  • Individualized support from our Experience team
  • Training that can be financed by OPCOs

Objectives of the HotelTech Training Program

  • Understanding the Challenges of Digital Transformation in the Hospitality Industry
  • Identify technological tools and solutions for the hospitality industry
  • Enhancing the customer experience with digital tools
  • Developing a HotelTech strategy tailored to your property
The admission process

The HotelTech Training Program

👉 All of our training programs can be tailored and customized to meet the needs of one or more employees.

Introduction to HotelTech
  • Definition and Overview of HotelTech
  • The Evolution of the Hotel Industry in the Digital Age
  • New customer behaviors and expectations
Hotel Technology Ecosystem
  • PMS, CRM, channel manager, booking engine
  • Revenue management and yield solutions
  • Customer communication tools (chat, WhatsApp, email)
Digital customer experience
  • Customer journey before, during, and after the stay
  • Self-check-in, mobile apps, connected services
  • Personalization through data
Hotel Distribution and Marketing
  • OTA, metasearch, direct booking site
  • SEO, SEA, and social media for the hospitality industry
  • Online Reputation and Review Management
Data and Performance
  • Collection and analysis of customer data
  • Hotel KPIs: occupancy rate, RevPAR, ADR
  • Revenue Optimization
Innovations and Trends
  • AI in the Hospitality Industry
  • Smart rooms, connected devices
  • Automation and reduction of operational tasks
Hands-on workshop
  • Digital Audit of a Hotel
  • Developing a HotelTech Strategy
  • Optimization Recommendations

‍

I'm interested

Formats tailored to your needs

2-day training course
14 hours
Video
Group of up to 5 people
€1,890 (excluding tax)
Price per participant
A blend of theory and practice ⚖️
Funding options: Direct payment, OPCO, France Travail, 3 installments with no fees

📅 Next sessions

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Upcoming dates available upon request 📩

In-house training

Masterclass
1–2 hours
5–100 people
On request
Thematic Conference
: Customized Program
Half-day
3,5h
5–100 people
On request
Workshop
: Customized Program
Days
1 to 5 days
On request

Intensive Course Groups of up to 12 students
Custom-made
Up to 200 people
On request
100% Custom-Made
Hybrid Courses

Available options

One-on-one coaching
Replay recording
E-learning
Assessment of the current situation

All of our training courses can be conducted in French or English (🇫🇷 / 🇬🇧).

Feedback on the training

Career opportunities and further studies

Job opportunities and career paths

By the end of the training, participants will be able to integrate HotelTech tools into their establishments, enhance the customer experience, and drive performance through digital technologies.

They took part in this training

Some of our partner companies

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Financing Your Training

Since Crews is Qualiopi-certified for training programs, there are numerous grants and funding options available for HotelTech training.
We invite you to visit the page below dedicated to funding options.

Read more
Read more

Other informations

Methods used
  • Training led by professionals in activity 
  • Varied and dynamic teaching methods 
  • Individual supervision by the Experience team
Evaluation methods
  • End-of-course assessment via quiz or project report
Results
  • Satisfaction rate at end of training: NA
  • Individual progression rate: NA
Accessibility & International
Apply

Information updated on April 16, 2026

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Crews is committed to a Quality approach, our educational project is based on 5 commitments.
Crews is Qualiopi certified and is listed on DataDock.
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Quality certification has been awarded for the following categories of action:
- training activities,
- apprenticeship course center.
Crews Education
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