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AI & Retail Training

AI & Retail Training

Favorite ❤️
Best Seller ⭐
Certification Course 🎓

Choose an AI training program tailored to the retail industry!

The AI & Retail course will help you understand the practical opportunities offered by artificial intelligence in the retail sector. You will learn to identify use cases throughout the customer journey, integrate AI tools into your business strategies, and manage AI projects that align with the customer experience and your sales goals.

Location 📍
Back to school
Please contact us
✅ Parallel admissions available
Certification 🎓
Certificate issued
"AI & Retail Specialization" by Crews
Accessibility
All profiles
Admission 📝
Prerequisites
Further studies
Satisfaction ⭐

📅 Upcoming events

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AI & Retail Training
Customised training ⚙️
On request
Online training 💻
14 hours of training
Price per participant
1,790€ excl. VAT
Interested in this training program?
Apply
I'm interested
Download the program

The Benefits of the AI & Retail Training Program

  • A program focused entirely on artificial intelligence in retail
  • A blend of theory and practice, incorporating the use of AI tools for distribution
  • An expert trainer in AI for retail
  • Groups of up to 5 learners
  • Individualized support from our Experience team
  • Training that can be financed by OPCOs

Objectives of the AI & Retail Training Program

  • Understanding the Opportunities of Artificial Intelligence in the Retail Sector
  • Identify specific use cases for AI throughout the customer journey
  • Integrating AI tools into business strategies
  • Lead AI projects in alignment with the customer experience and sales objectives
The admission process

The AI & Retail Training Program

👉 All of our training programs can be tailored and customized to meet the needs of one or more employees.

Introduction to AI in Retail
  • Overview of AI Technologies
  • Integration Challenges in the Customer Journey
  • Key Players and Trends
Personalizing the customer experience
  • Smart product recommendations
  • Augmented search engines and virtual assistants
  • Conversational experiences and voice interfaces
Sales and Inventory Optimization
  • AI-powered demand forecasting
  • Automated inventory and procurement management
  • Dynamic pricing and behavioral segmentation
AI in physical retail stores
  • Smart cameras, traffic flow analysis, counting, and tracking
  • AI-powered merchandising
  • Autonomous stores and human-machine interaction
Automated content and communication
  • Email campaigns, push notifications, and social media posts powered by generative AI
  • Automated creation of visuals, product descriptions, and campaigns
  • Semantic Analysis of Customer Feedback
Ethics, Data, and Management
  • Regulatory Framework and GDPR
  • Data quality and algorithmic bias
  • Selection of service providers, budget, monitoring of indicators
Practical Workshop
  • Mapping AI Opportunities Within a Retail Chain
  • Setting priorities, defining an AI MVP
  • Presentation of the AI strategy to the group
I'm interested

Formats tailored to your needs

2-day training course
14 hours
Video
Group of up to 5 people
1,790€ excl. VAT
Price per participant
A blend of theory and practice ⚖️
Funding options: Direct payment, OPCO, France Travail, 3 installments with no fees

📅 Next sessions

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Upcoming dates available upon request 📩

In-house training

Masterclass
1–2 hours
5–100 people
On request
Thematic Conference
: Customized Program
Half-day
3,5h
5–100 people
On request
Workshop
: Customized Program
Days
1 to 5 days
On request

Intensive Course Groups of up to 12 students
Custom-made
Up to 200 people
On request
100% Custom-Made
Hybrid Courses

Available options

One-on-one coaching
Replay recording
E-learning
Assessment of the current situation

All of our training courses can be conducted in French or English (🇫🇷 / 🇬🇧).

Feedback on the training

Career opportunities and further studies

Job opportunities and career paths

By the end of the training, participants will be able to identify, design, and manage projects that integrate AI into retail experiences, balancing business performance, innovation, and an enhanced customer experience.

They took part in this training

Some of our partner companies

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Financing Your Training

Since Crews is Qualiopi-certified for training programs, there are numerous grants and funding options available for AI & Retail training.
We invite you to visit the page below dedicated to funding options.

Read more
Read more

Other informations

Methods used
  • Training led by professionals in activity 
  • Varied and dynamic teaching methods 
  • Individual supervision by the Experience team
Evaluation methods
  • End-of-course assessment via quiz or project report
Results
  • Satisfaction rate at end of training: NA
  • Individual progression rate: NA
Accessibility & International
Apply

Information updated on October 31, 2025

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Crews is committed to a Quality approach, our educational project is based on 5 commitments.
Crews is Qualiopi certified and is listed on DataDock.
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Quality certification has been awarded for the following categories of action:
- training activities,
- apprenticeship course center.
Crews Education
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