ARTICLE 1 - General Terms of Registration
Every annual enrollment is subject to a study contract between Crews school and the learner and/or their legal representative. The signing of the study contract implies adherence to the general terms and conditions by the learner and/or their legal representative.
ARTICLE 2 - Compliance with General Conditions
The study contract between Crews school and the learner and/or their legal representative is valid only if the general terms and conditions are met. Non-compliance with these general terms and conditions will result in the termination of the contract as stipulated in the following articles.
ARTICLE 3 - Insurance
Crews is not responsible for accidents that may occur during the academic period. Each learner is responsible for providing proof of civil liability insurance and an individual insurance certificate covering any damages they might cause to third parties or to facilities and equipment. These insurances must be valid for the current academic year.
ARTICLE 4 - Tuition Deferral - Gap Year
A learner may request a deferral of one academic year of their enrollment. This request must be made in writing and sent by registered mail with acknowledgment of receipt or delivered in person to the Crews management. The deferral must be formally accepted by the school's management, otherwise it will be considered a straightforward withdrawal as per Article 12. Should the request be accepted, at the time of their temporary departure, the learner must be up-to-date with their obligations towards the school, from an academic, administrative, and financial standpoint. None of the advanced fees will be reimbursed (deposit and/or balance). The practical conditions for the learner's reintegration are subject to an agreement between the learner and the school's management. Upon reintegration, the learner will be subject to the regulations in force (program, calendar, rules, fee amounts, etc.).
ARTICLE 5 - Company Placements
Work placements are undertaken by the learner as part of an internship agreement, an apprenticeship contract, or a professionalization contract. Any agreement or contract must be signed by the three stakeholders: the company, the school, and the learner. Under an internship agreement, the learner retains student status. An internship agreement may be terminated by either party if any of its fulfillment conditions become void. Subject to the school's management approval, work placements can also be carried out under fixed-term employment contracts.
ARTICLE 6 - Assessment Principles and Qualification Award
Any Bachelor student must have met the requirements for the qualification of « Marketing and Communication Officer » (level 6 qualification registered by France Compétences on 19/07/2023) to obtain the certificate of competence. A certification jury will convene to deliberate and decide, by official report, on the awarding or non-awarding of the qualification for each student. Crews reserves the right not to present a student to the certification jury for the reasons outlined in Article 7. Retake procedures are specific to the targeted qualification and are detailed in the certification attainment conditions.
Any Master or MBA student must have met the requirements for the qualification of « Commercial & Marketing Manager » (level 7 qualification registered by France Compétences on 20/01/2021) to obtain the certificate of competence. A certification jury will convene to deliberate and decide, by official report, on the awarding or non-awarding of the qualification for each student. Crews reserves the right not to present a student to the certification jury for the reasons outlined in Article 7. Retake procedures are specific to the targeted qualification and are detailed in the certification attainment conditions.
ARTICLE 7 - General Conduct at School or in the Workplace
Internal regulations and a distance learning charter are provided to each learner upon enrollment. They must be validated and signed by the learner. These regulations and charter specifically state that appropriate attire and conduct are required towards instructors, learners, school staff, or company personnel. Any disrespect will result in sanctions issued by a disciplinary board, potentially leading to expulsion from the school. In cases of academic underperformance, lack of effort, mediocre results, repeated and unjustified absences, inappropriate behavior, and without this list being exhaustive, sanctions may be issued by a disciplinary board, potentially leading to expulsion from the school.
ARTICLE 8 - Exclusion
The decision for temporary or permanent exclusion, made by the disciplinary board at the director's request and in accordance with the internal regulations, is irrevocable. Furthermore, it does not exempt the student from paying the full tuition fees still due.
ARTICLE 9 - Commercial Practices and Use of the School's Name and/or Logo
Any form of individual or collective trade or commercial activity is prohibited in the name of the school. Student association activities are subject to prior authorization from the school. In particular, no registered office or commercial establishment may be set up within the school without its written consent. No one may claim to act in the name or on behalf of the school as an institution and training organization. The use of the school's name or acronym is strictly regulated by the school director.
ARTICLE 10 - Registration and Tuition Fees
Registration fees are due regardless of the chosen learning modality. These fees are non-refundable, except in cases of force majeure, which remain at the discretion of the management.
Tuition fees are only payable by the student for initial training programs. They cover academic periods and company internship periods required for the validation of an academic year. Down payments are non-refundable, except if the required admission diploma or visa is not obtained. In such cases, the request must be accompanied by supporting documentation. Down payments are fully retained by Crews, except in cases of force majeure, which remain at the discretion of the management. Access to courses is conditional upon the payment of tuition fees. In the event of non-payment of tuition fees by their due date, the school will deny the student access to courses. However, the student will still be able to attend examination sessions. Should tuition fees not be regularized after a formal notice sent by registered letter with acknowledgment of receipt to the student and/or their legal representative, this contract will be automatically terminated at the end of the academic year without the need for any further formality. Admission to a higher year and the issuance of the qualification are subject to the full payment of tuition fees, regardless of result validation. In the event of an interruption of studies due to health reasons, any other exceptional situation, or force majeure, the amount of tuition fees owed will be prorated based on the schooling completed per quarterly period.
ARTICLE 11 - Financial Terms
Tuition fees are valid only for the specified training year and are subject to change for subsequent years.
For Apprenticeship or Professionalization Programs
Tuition fees are covered by the OPCO and the host company.
Full-time study
Tuition fees are covered by the student or their legal representative. For each year, a 10% deposit must be received by us to definitively validate your enrollment. In the case of a lump-sum payment, the balance must be submitted before the start of the training. For an installment payment plan, the balance will be settled in five installments: a 30% installment before the start of the training, followed by four 15% installments every two months. Reminders for late payments are addressed solely to the learners. The financial terms are detailed in the payment schedule sent to the learner by email.
For all questions related to tuition fees, please send an email to accounting@crews-education.com or call 04.80.81.94.50.
ARTICLE 12 - Withdrawal
Should the learner be required to withdraw during the academic year, a request must be made in writing and sent to Crews management by registered mail with acknowledgement of receipt.
