AI Training for Bomporto Hotels

AI Training for Hotels in the Bomporto Hotels Group

‍

37 employees of the Portugal-based Bomporto Hotels group participated in a groundbreaking professional training program led by Crews, focusing on a strategic theme for their industry: artificial intelligence applied to the hospitality industry.

‍

Three days to master AI in the hospitality industry

‍

Over the course of three days, our speaker guided the teams at Bomporto Hotels through the challenges, applications, and future prospects ofartificial intelligence in the hospitality industry. Communication, customer relations, task automation, review management, internal tools, and AI-generated content: all these aspects were explored through real-world examples and hands-on workshops.

The goal? To build teams’ skills, inspire new ways of working, and strengthen the group’s capacity for innovation.

‍

A student-centered educational approach

‍

At Crews, our teaching approach is based on hands-on learning and interaction. Through a combination of theory and personalized role-playing exercises, participants were able to:

• Test practicalgenerative AI tools (text, images, automation)
• Work on cases based on their daily experiences in the hospitality industry
• Identify opportunities for improvement in their own work
• Planning for long-term use to enhance the customer experience

All of this is presented in a format that is 100% tailored to their roles, skill levels, and strategic objectives.

👉 Train my employees

‍

An enthusiastic, committed, and now well-equipped group

‍

The dedication of the Bomporto Hotels teams was a highlight of this session. Hailing from various properties across the group, the participants worked together to build solutions, learn from one another, and share their ideas with kindness and ambition.

At the conclusion of the training, management and employees praised the program’s practical value, the quality of the content, and the trainer’s approachable manner. This enthusiastic feedback confirms the impact of these three days of intensive training:

• "Great training, practical use cases, and a highly personalized experience! I would definitely recommend it!"
• "The content was very interesting and will be very useful."
• "By the end of this training, I'll definitely try to apply what I've learned to my daily tasks."

Interested in training your teams in AI and the hospitality industry?

At Crews, we help hospitality professionals develop their skills in artificial intelligence, customer experience, and the digital transformation of their industries.

Our training programs are tailored to address your specific challenges: time savings, communication, visibility, sales effectiveness, and innovation.

👉 View the AI and Hospitality Training Course

‍

Crews is Qualiopi-certified, and all our training courses are eligible for funding through OPCOs.