AI & Hospitality Course | Artificial intelligence in the hotel industry

AI & Hospitality Training

2 days

Inter / Intra

In-person / Online

French / English

Customized training ⚙️

On request

Group video training 💻

1,790€ excl. VAT

Price per participant
Payment in instalments

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The only AI training applied to the hotel industry!

The AI & Hospitality training course aims to give an open dimension to the challenges of artificial intelligence in the hotel industry. How AI works, the different types of artificial intelligence, use cases, ChatGPT and conversational AI... you'll learn to anticipate the possible uses of AI for hotels.

Location 📍

Home

✅ Parallel admissions available

Certification 🎓

Certificate issued

"AI & Hospitality Specialization" by Crews

Accessibility

All profiles

Admission 📝

Prerequisites

Hospitality fundamentals

Further studies

Would you like to be called backby our Experience team? 📞

📅 Upcoming webinars

📅 Next sessions

From September 23 to September 25, 2025

Remote

Places available

Nov. 18 to Nov. 20, 2025

Remote

Places available

Please contact us for the next dates️ or a customized training 📩

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The advantages of AI & Hospitality course

Training that is 100% applied to the challenges of the hotel industry
A mix of theory and practice, using AI tools
An expert trainer in artificial intelligence for the hotel industry
Groups of up to 5 learners
Individualized support from our Experience team
Training that can be financed by OPCOs

Objectives of the Artificial Intelligence & Hospitality Course

Understanding artificial intelligence
Experimenting with AI tools in the hospitality sector
Creating AI-enabled hospitality projects

The admission process

14 hours

The AI & Hospitality course program

Introduction to AI

Definition and history of AI
The main types of AI and their uses

AI applications in the hotel industry

Examples of applications of generative AI in hotel management and reservation centers
The impact of AI on customer relations and experience

Case study of AI in the hotel industry

Case study presentation
Analysis and discussion

Focus on conversational AI

Introducing chatbots and virtual assistants
Using conversational AI in customer relations
Workshop: creating a generative AI integration project for the hotel industry
Development of project ideas using generative AI to improve the hotel experience

Future trends in AI

General artificial intelligence and augmented reality
Ethics and future challenges of AI in hospitality

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Career opportunities and further studies

Job opportunities and career paths

On completion of the course, learners will be eligible for positions aimed at implementing AI projects in the hospitality sector.

They can also continue training in other industry skills.

Financing Your Training

As Crews is Qualiopi-certified for its training programs, there are many ways of financing IA & Hospitality training.
We invite you to consult the page dedicated to financing methods below.

Other information

Methods used

Training led by working professionals
Varied and dynamic teaching methods
Individual supervision by the Experience team

Evaluation methods

End-of-course assessment of skills acquired through project reporting

Results

Satisfaction rate at end of training: 89%.
Course recommendation rate: 100%.

Accessibility & International

Accessibility for people with disabilities or special difficulties, please contact us to arrange a meeting and propose a program adapted to your needs: handicap@crews-education.com
‍Accessibilityfor international audiences, contact us: international@crews-education.com

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Information updated on 06/18/2025

Further information