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AI & Hospitality Training

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Best Seller ⭐
Certification Course 🎓

Choose an AI training program tailored to the hospitality industry!

The AI training program for the hospitality industry is designed to provide an overview of the challenges and opportunities presented by artificial intelligence for hotels and other accommodation providers. How AI works, use cases for a hotel (Management, Front Office, F&B, Yield, Sales & Marketing...), impacts on team efficiency and customer relations... you will learn to anticipate the potential applications of AI for a hotel.

Location 📍
Back to school
✅ Parallel admissions available
Certification 🎓
Certificate issued
Specialization in AI & Hospitality by Crews
Accessibility
All profiles
Admission 📝
Prerequisites
Fundamentals of Hospitality
Further studies
Satisfaction ⭐
93%

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AI & Hospitality Training
Customised training ⚙️
On request
Online training 💻
14 hours of training
Price per participant
1,790€ excl. VAT
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The advantages of AI & Hospitality course

  • A training program 100% applied to Hospitality challenges
  • A mix of theory and practice, using AI tools
  • An expert trainer in AI for the hospitality industry
  • Individualized support from our Experience team
  • Training that can be financed by OPCOs

Objectives of the AI & Hospitality Training Program

  • Understand artificial intelligence
  • Experimenting with AI Tools in the Hospitality Sector
  • Creating projects leveraging AI in Hospitality

The AI & Hospitality course program

👉 All of our training programs can be tailored and customized to meet the needs of one or more employees.

Introduction to AI
  • Definition and history of AI
  • The main types of AI and their uses
AI Applications in Hospitality
  • Examples of Generative AI Applications in Hospitality Management and Reservation Centers
  • Impact of AI on Customer Relationship and Experience
AI Case Study in Hospitality
  • Presentation of a case study
  • Analysis and discussion
Focus on Conversational AI
  • Presentation of Chatbots and Virtual Assistants
  • Use of conversational AI in customer relations
  • Workshop: Creating a generative AI integration project for Hospitality
  • Developing project ideas using generative AI to enhance the hotel experience
Future AI trends
  • General artificial intelligence and augmented reality
  • Ethics and Future Challenges of AI in Hospitality

Our latest client case studies

AI Training for Bomporto Hotels

Read the case study

Belha Collection: A Look Back at the AI & Hospitality Training Program

Read the case study

Feedback on the training

"

Thank you again for your presentation. We’ve received very positive feedback from the participants. Our managers really appreciated the insights you shared!

Louvre Hotels Group

"

The training proved to be particularly comprehensive and well-structured, covering all essential aspects with clarity and precision. The content was very clear, enriched with numerous real-world examples that made it easier to understand and apply the concepts discussed. The teaching approach was both balanced and flexible, allowing for genuine adaptation to my level and needs. Camille, the trainer, was very attentive, encouraging discussion and active participation. He also demonstrated an excellent grasp of the challenges related to AI in the restaurant and hospitality sectors, while providing relevant and practical insights into automation tools... Thank you!

Philippe G.

"

Great training, practical use cases, and a highly personalized experience! I would definitely recommend it!

Bomporto Hotels

Career opportunities and further studies

Job opportunities and career paths

Upon completion of the training, learners will be eligible for positions focused on implementing AI projects in the Hospitality sector.

They can also continue to train in other skills of the sector.

They took part in this training

Some of our partner companies

Financing Your Training

As Crews is Qualiopi certified for training activities, there are numerous aids and ways to finance the AI & Hospitality training.
We invite you to consult the dedicated financing options page below.

Other informations

Methods used
  • Training led by professionals in activity 
  • Varied and dynamic teaching methods 
  • Individual supervision by the Experience team
Evaluation methods
  • Assessment of learning outcomes at the end of the training via a project submission
Results
  • Satisfaction rate at the end of the training: 93%
  • Course recommendation rate: 100%
Accessibility & International

Information updated on April 22, 2026

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