AI Training & Retail

AI Training & Retail: Leverage AI for Retail

The AI & Retail training course will teach you how to integrate artificial intelligence tools into the retail sector. You’ll discover how AI can help you better manage inventory, personalize the customer experience, optimize marketing campaigns, and improve customer relations. Through real-world examples, you’ll leave with a clear vision and an actionable AI plan for retail.

Location 📍

Back to school

Please contact us

✅ Parallel admissions available

Certification 🎓

Certificate issued

"AI & Retail Specialization" by Crews

Accessibility

All profiles

Admission 📝

Prerequisites

Further studies

Satisfaction ⭐

Would you like to be called backby our Experience team? 📞

📅 Upcoming events

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AI Training & Retail

Customised training ⚙️

On request

Online training 💻

14 hours of training

Price per participant

1,790€ excl. VAT

Interested in this training program?

Apply

I'm interested

Download the program

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The Benefits of the AI & Retail Training Program

A training program focused entirely on AI in the retail sector
A combination of theory and practice, incorporating retail tools
An expert trainer in AI for retail
Groups of up to 5 learners
Individualized support from our Experience team
Training that can be financed by OPCOs

Objectives of the AI & Retail Training Program

Understanding the Challenges and Opportunities of AI in the Retail Industry
Mastering Generative and Predictive AI Tools for Retail
Optimize procurement, communication, and customer retention processes
Improving sales performance and the customer experience through AI

The admission process

The AI & Retail Training Program

👉 All of our training programs can be tailored and customized to meet the needs of one or more employees.

Introduction to Artificial Intelligence in the Retail Industry

Overview of Use Cases in Food and Non-Food Retail
Types of AI: generative, predictive, analytical, conversational
Impact on retail functions: purchasing, marketing, sales, and logistics

Inventory Management and Sales Forecasting

AI-powered demand forecasting
Automated optimization of restocking and orders
Reducing stockouts and excess inventory

Personalizing the customer experience

Smart product recommendations
Behavioral scoring and dynamic segmentation
AI for Customer Loyalty and Targeted Promotions

Communication, Advertising, and Generative AI

Automated creation of marketing content (text, visuals, videos)
Using ChatGPT, Midjourney, and Canva AI for campaigns
Breakdown by segment, region, and sales period

Merchandising and dynamic pricing

Optimizing in-store layout with AI analysis
Smart pricing based on purchasing behavior and competition
Automated A/B testing at the point of sale

AI and Customer Relations

Intelligent chatbots and self-service at the point of sale or online
Semantic analysis of customer feedback
Continuous improvement in customer satisfaction and online reputation

Practical Workshop

Development of an AI plan applied to a real-world problem in the retail sector
Implementation of an AI value chain (inventory, CRM, content, pricing)
Refunds, adjustments, and personalized returns

I'm interested

Formats tailored to your needs

2-day training course

14 hours

Video

Group of up to 5 people

1,790€ excl. VAT

Price per participant
A blend of theory and practice ⚖️
Funding options: Direct payment, OPCO, France Travail, 3 installments with no fees

📅 Next sessions

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Upcoming dates available upon request 📩

In-house training

Masterclass

1–2 hours

5–100 people

On request

Thematic Conference
: Customized Program

Half-day

3,5h

5–100 people

On request

Workshop
: Customized Program

Days

1 to 5 days

On request

Intensive Course Groups of up to 12 students

Custom-made

Up to 200 people

On request

100% Custom-Made
Hybrid Courses

Available options

One-on-one coaching

Replay recording

E-learning

Assessment of the current situation

All of our training courses can be conducted in French or English (🇫🇷 / 🇬🇧).

Feedback on the training

Career opportunities and further studies

Job opportunities and career paths

By the end of the training, participants will be able to integrate artificial intelligence solutions into key functions of the retail sector to better anticipate market trends, drive sales, communicate effectively, and build customer loyalty, all while boosting profitability.

They took part in this training

Some of our partner companies

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Financing Your Training

Since Crews is Qualiopi-certified for training programs, there are numerous grants and funding options available for AI & Retail training.
We invite you to visit the page below dedicated to funding options.

Other informations

Methods used

Training led by professionals in activity
Varied and dynamic teaching methods
Individual supervision by the Experience team

Evaluation methods

End-of-course assessment via quiz or project report

Results

Satisfaction rate at end of training: NA
Individual progression rate: NA

Accessibility & International

Accessibility for people with disabilities or special difficulties, please contact us to arrange a meeting and propose a program adapted to your needs: handicap@crews-education.com
‍Accessibility for international audiences, contact us: international@crews-education.com

Apply

Information updated on October 29, 2025