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Outdoor Hospitality Training

Outdoor Hospitality Training

Outdoor Hospitality Training
2 days
Inter / Intra
In-person / Online
French / English
Customized training ⚙️
On request
Group video training 💻
€1,400 EXCLUDING VAT
Price per participant
Payment in instalments
Interested in this course?
Apply
I'm interested
Download our program

Online outdoor Hospitality training: running a tourist establishment

The Hospitality de plein air training course will enable you to master the specific features of this fast-changing sector. You'll learn how to structure a coherent offer, manage an establishment and improve the customer experience.

Location 📍
Home
Please contact us
✅ Parallel admissions available
Certification 🎓
Certificate issued
"Outdoor Hospitality Specialization" by Crews
Accessibility
All profiles
Admission 📝
Prerequisites
No
Further studies

📅 Upcoming webinars

📅 Next sessions

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Please contact us for the next dates️ or a customized training 📩
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The benefits of outdoor Hospitality training

  • Training applied 100% to the outdoor hospitality industry
  • A mix of theory and practice, using tools from the HPA sector
  • An expert trainer in the outdoor hospitality industry
  • Groups of up to 5 learners
  • Individualized support from our Experience team
  • Training that can be financed by OPCOs

Outdoor Hospitality training objectives

  • Understand the specifics of the open-air hotel (HPA) sector
  • Structure a product offering in line with customer expectations and market trends
  • Implement a marketing and sales strategy tailored to the establishment's positioning
  • Improve operational management and customer experience in the HPA environment
The admission process
14 hours

The Hospitality de plein air training program

Overview of the HPA sector
  • Key figures and market trends
  • Types of establishment and clientele
  • Regulatory framework and environmental issues
Positioning and service offering
  • Define a clear, differentiating promise
  • Layout, accommodation, equipment, additional services
  • Upmarket and new expectations (glamping, eco-responsibility, digital)
Outdoor customer experience
  • Reception, customer care and loyalty
  • Entertainment, safety, local services
  • Customer feedback management and experience enhancement
Communication and distribution
  • Web visibility, social networks, targeted campaigns
  • Referencing on platforms (OTAs, specialized directories)
  • Pricing strategy and inventory management
Operation and management
  • Management tools (PMS, channel manager, CRM)
  • Team organization and seasonality
  • Indicator tracking: fill rate, revenue per location, satisfaction
Strategic workshop
  • Audit of a fictitious plant or project
  • Marketing, management and customer experience recommendations
  • Group sharing and areas for improvement
Apply
I'm interested

Career opportunities and further studies

Job opportunities and career paths

On completion of the course, students will be able to manage an outdoor hotel business with a structured, strategic approach, integrating new market, communication and customer satisfaction issues.

Financing Your Training

As Crews is Qualiopi-certified for its training programs, there are a number of ways in which you can finance your Hospitality de plein air training.
We invite you to consult the page dedicated to financing methods below.

Read more
Read more

Other information

Methods used
  • Training led by working professionals 
  • Varied and dynamic teaching methods
  • Individual supervision by the Experience team
Evaluation methods
  • End-of-course assessment via quiz or project report
Results

The first intake of trainees has not yet completed the course. Results will be updated at that time.

  • Satisfaction rate at end of training: NA
  • Individual progression rate: NA
  • Interruption rate during training: NA
Accessibility & International
  • Accessibility for people with disabilities or special difficulties, please contact us to arrange a meeting and propose a program adapted to your needs: handicap@crews-education.com
  • ‍Accessibilityfor international audiences, contact us: international@crews-education.com
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‍Informationupdated on 22/08/2025

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Crews is committed to a Quality approach, our educational project is based on 5 commitments.
Crews is Qualiopi certified and is listed on DataDock.
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Quality certification has been awarded for the following categories of action:
- training activities,
- apprenticeship course center.
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