Chatbot Training

Chatbot Training: Mastering Virtual Assistants

The Chatbot training course will teach you how to design a high-performance conversational assistant, integrate it into a digital strategy, and deploy it using no-code tools. Over the course of an intensive day, you’ll explore use cases and tools such as Landbot and Manychat, and build a working prototype based on a real-world scenario.

Location 📍

Back to school

Please contact us

✅ Parallel admissions available

Certification 🎓

Certificate issued

"Chatbot Specialization" by Crews

Accessibility

All profiles

Admission 📝

Prerequisites

Further studies

Satisfaction ⭐

Would you like to be called backby our Experience team? 📞

📅 Upcoming events

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Chatbot Training

Customised training ⚙️

On request

Online training 💻

14 hours of training

Price per participant

1,790€ excl. VAT

Interested in this training program?

Apply

I'm interested

Download the program

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The Benefits of Chatbot Training

A training program focused entirely on chatbot development
A combination of theory and practice, using chatbot tools
An expert chatbot trainer
Groups of up to 5 learners
Individualized support from our Experience team
Training that can be financed by OPCOs

Objectives of the Chatbot Training Course

Understanding the use cases and benefits of a chatbot in a digital strategy
Mastering the steps involved in designing a conversational chatbot
Developing coherent and effective dialogue scripts
Getting Started with No-Code Chatbot Creation Tools

The admission process

The Chatbot Training Program

👉 All of our training programs can be tailored and customized to meet the needs of one or more employees.

Define the strategic role of a chatbot

Overview of use cases: customer service, conversion, information, lead qualification
Examples of effective chatbots in various industries
Benefits for the user experience and the customer journey

Designing a conversational chatbot

Identify the objectives of your chatbot
Organizing the dialogue tree
Define messages, tone, and user journeys

Getting started with no-code tools

Exploring tools such as Landbot, Manychat, Intercom, and Crisp
Creating a simple chatbot using a visual builder
Integration with websites, social media, or messaging apps

Optimize and analyze performance

Define performance metrics
Establish a feedback and improvement loop
A/B testing, conversion rate, customer satisfaction

Practical Workshop

Designing a chatbot based on a real-world scenario
Scenario development, configuration, and testing
Deployment of a working prototype

I'm interested

Formats tailored to your needs

2-day training course

14 hours

Video

Group of up to 5 people

1,790€ excl. VAT

Price per participant
A blend of theory and practice ⚖️
Funding options: Direct payment, OPCO, France Travail, 3 installments with no fees

📅 Next sessions

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Upcoming dates available upon request 📩

In-house training

Masterclass

1–2 hours

5–100 people

On request

Thematic Conference
: Customized Program

Half-day

3,5h

5–100 people

On request

Workshop
: Customized Program

Days

1 to 5 days

On request

Intensive Course Groups of up to 12 students

Custom-made

Up to 200 people

On request

100% Custom-Made
Hybrid Courses

Available options

One-on-one coaching

Replay recording

E-learning

Assessment of the current situation

All of our training courses can be conducted in French or English (🇫🇷 / 🇬🇧).

Feedback on the training

Career opportunities and further studies

Job opportunities and career paths

By the end of the course, participants will be able to design and launch a simple chatbot tailored to their marketing or customer relationship goals, while becoming proficient in using no-code development tools.

They took part in this training

Some of our partner companies

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Financing Your Training

Since Crews is Qualiopi-certified for training programs, there are numerous grants and funding options available for Chatbot training.
We invite you to visit the page below dedicated to funding options.

Other informations

Methods used

Training led by professionals in activity
Varied and dynamic teaching methods
Individual supervision by the Experience team

Evaluation methods

End-of-course assessment via quiz or project report

Results

The first intake of trainees has not yet completed the course. Results will be updated at that time.

Satisfaction rate at end of training: NA
Individual progression rate: NA

Accessibility & International

Accessibility for people with disabilities or special difficulties, please contact us to arrange a meeting and propose a program adapted to your needs: handicap@crews-education.com
‍Accessibility for international audiences, contact us: international@crews-education.com

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Information updated on March 24, 2026

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