In October, Crews actively supports the French League against Cancer #CrewsEnRose
👉 Find out more

Apply

I'm interested

Thank you, you can apply directly by filling in the application form below and choose the ideal slot for an exchange with our Experience team.
‍
Thank you, you can directly submit your request below and choose the ideal slot for an exchange with our Experience team.
‍
📝 Application form📝 Group session registration📝 Group session registration📝 Group session registration📝 Group session registration📝 Group session registration📝 Group session registration📝 Customised training 📆 Book an appointment
Oops! The application has not been sent, please try again.

Download the program

Lorem ipsum dolor sit amet consectetur delat adipiscing erratum.
Thank you, you can now download the program, fill in the application form or make an appointment with our Experience team.
Download - 🇫🇷Download - 🇬🇧📝 Group session registration📝 Group session registration📝 Group session registration📝 Group session registration📝 Group session registration📝 Customised training📝 Apply📆 Book an appointment
Oops! Form validation failed, please try again.

Want to be called back?

Thank you, our Experience team will contact you quickly.
📝 Application form📆 Make an appointment
Oops! The reminder form has not been sent, please try again.
🔎 I would like to know more
📑 Download the program
Home
Bachelors 3rd year
Masters
MBA
Short online trainings
E-business
E-business
E-business
E-business
E-business
E-business
E-business
E-business
Formation Chatbot

Formation Chatbot

Formation Chatbot
1 day
Inter / Intra
In-person / Online
French / English
Customised training ⚙️
On request
Group video training 💻
940 € HT
Price per participant
Payment in instalments
Interested by this course?
Apply
I'm interested
Download our program

Formation Chatbot : maîtriser les assistants virtuels

La formation Chatbot vous apprendra à concevoir un assistant conversationnel performant, à l'intégrer dans une stratégie digitale et à le déployer via des outils no-code. À travers une journée intensive, vous découvrirez les cas d’usage, les outils comme Landbot ou Manychat, et réaliserez un prototype opérationnel à partir d’un cas concret.

Location 📍
Back to school
Please contact us
✅ Parallel admissions available
Certification 🎓
Certificate issued
"Spécialisation Chatbot" par Crews
Accessibility
All profiles
Admission 📝
Prerequisites
No
Further studies
Satisfaction ⭐

📅  Next webinars

📅 Next sessions

No items found.
Please contact us for the next dates️ or a customised training 📩
No items found.

Les plus de la formation Chatbot

  • Une formation appliquée à 100% à la création de chatbots
  • Un mélange de théorie et de pratique, avec utilisation des outils du chatbot
  • Un formateur expert de chatbot
  • Groups of up to 5 learners
  • Individualized support from our Experience team
  • Training that can be financed by OPCOs

Objectifs de la formation Chatbot

  • Comprendre les cas d’usage et bénéfices d’un chatbot dans une stratégie digitale
  • Maîtriser les étapes de conception d’un chatbot conversationnel
  • Concevoir des scénarios de dialogues cohérents et efficaces
  • Prendre en main les outils no-code de création de chatbot
The admission process
7 hours

Le programme de la formation Chatbot

Définir le rôle stratégique d’un chatbot
  • Panorama des usages : service client, conversion, information, qualification
  • Exemples de chatbots efficaces dans différents secteurs
  • Avantages pour l’expérience utilisateur et le parcours client
Concevoir un chatbot conversationnel
  • Identifier les objectifs de son chatbot
  • Structurer l’arborescence des dialogues
  • Définir les messages, tonalités et parcours utilisateurs
Prendre en main des outils no-code
  • Découverte d’outils comme Landbot, Manychat, Intercom, Crisp
  • Création d’un chatbot simple avec un constructeur visuel
  • Intégration sur site web, réseaux sociaux ou messageries
Optimiser et analyser les performances
  • Définir des indicateurs de performance
  • Mettre en place une boucle de feedback et d’amélioration
  • A/B testing, taux de conversion, satisfaction client
Practical workshop
  • Conception d’un chatbot sur un cas concret
  • Élaboration de scénarios, configuration et test
  • Déploiement d’un prototype fonctionnel
Apply
I'm interested

Career opportunities and further studies

Job opportunities and career paths

À l’issue de la formation, les apprenants pourront concevoir et mettre en ligne un chatbot simple, adapté à leurs objectifs marketing ou relation client, tout en étant autonomes sur les outils de création no-code.

They took part in this training

They recruited students for this training

No items found.

Financing Your Training

Crews étant certifié Qualiopi pour les actions de formation, il existe de nombreuses aides et moyens de financer la formation Chatbot.
Nous vous invitons à consulter la page dédiée aux modalités de financement ci-dessous.

Read more
Read more

Other informations

Methods used
  • Training led by professionals in activity 
  • Varied and dynamic teaching methods 
  • Individual supervision by the Experience team
Evaluation methods
  • End-of-course assessment via quiz or project report
Results

The first intake of trainees has not yet completed the course. Results will be updated at that time.

  • Satisfaction rate at end of training: NA
  • Individual progression rate: NA
Accessibility & International
  • Accessibility for people with disabilities or special difficulties, please contact us to arrange a meeting and propose a program adapted to your needs: handicap@crews-education.com
  • Accessibilityfor international audiences, contact us: international@crews-education.com
Apply

‍Informations mises à jour le 24/10/2025

To go further

These courses may be of interest to you

No items found.
Our courses

Stay informed!

Receive our latest news and dates of forthcoming events

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Crews is committed to a Quality approach, our educational project is based on 5 commitments.
Crews is Qualiopi certified and is listed on DataDock.
‍

Quality certification has been awarded for the following categories of action:
- training activities,
- apprenticeship course center.
Crews Education
Training organization and apprentice training center
Savoie Technolac, 3 rue Lac du Mont Cenis, BP 70408, 73370 Le Bourget du Lac
© 2025 Crews Education